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Customer Service

Shipping & Delivery
We ship all items within 48 hours of receiving cleared payment. Please be advised that estimated ship times are provided by the carrier and do not include weekends and holidays. Please allow sufficient time for your parcel to arrive, as we do not have control over shipments once the product has been mailed. Express Post services are guaranteed through the shipping carrier under certain circumstances. Please contact us for more information.
Privacy & Security
Trendy Town does not sell or provide customer information to any third parties. Information collected is solely for the purpose of fulling customer orders, and can be deleted upon request.
Return Policy
Only hair that has not been worn and is in its original condition will be eligible to be returned. You must contact us within 3 days of receiving item to request a refund of the purchase price (shipping costs can not be refunded). Item must be returned within 7-10 days after receiving. Contact lenses are a final sale. Please contact us prior to purchase if you have any questions regarding our return policy.
Return Policy
Customer service hours are from Monday to Friday, 9 am to 5 pm.